By following a person-centered and trauma-informed approach, participants will learn tools they can use to support members in challenging situations that may lead to a crisis. The training focuses on prevention and de-escalation to help maintain and strengthen positive relationships. In this training, participants will go over the different levels of a crisis and effective ways to communicate and support the member. Participants will have an opportunity to use the skills they learn through roleplays and scenarios.
Registration:
https://secure.everyaction.com/t1AJqbwkJkGWuBtkzsEkBQ2?emci=3a0aacea-807a-ef11-991a-6045bdee6681&emdi=605cace1-897a-ef11-991a-6045bdee6681&ceid=8732253