This is Part Four in our Series, Meeting Expectations. Each year, the Pinal County Coalition to End Homelessness (PCCEH) must adopt a Strategic Plan. The strategic plan must align with and address system performance measures established by the Arizona Balance of State Continuum of Care. The PCCEH is pleased to share updates on our annual goals.
This week, we are highlighting the System Performance Measure of increasing our clients income, both earned and unearned for 20% of all households. What this means is, we seek to help all of our clients achieve self-sufficiency. This is done through increasing their income, enabling them to remain housed. Earned income is through employment, whereas unearned income is generally federal benefits such as social security and disability payments. It is our role as case managers to identify the gaps and assist our client with apply for their benefits. We will use HMIS to track clients income throughout their process at coordinated entry and upon exiting a program. This income information should be updated annually or when a client is encountered. This data can be verified at: https://public.tableau.com/app/profile/hmisaz/viz/BOS-SystemPerformanceMeasures/CountyComparison
The Arizona Balance of State Continuum of Care has identified that 50% of all households have unearned income. Specifically, they track earned income through CoC funded programs. Because Pinal County has a limited number of CoC funded programs, this data is not accurate for all programs. However, Pinal County agencies still seek to make their client data accurate. PCCEH provided two case manager trainings in November and December 2025 to assist our case managers with navigating HMIS and the income fields. PCCEH also hosted an information session with AZ@Work in November so all agencies could better understand the numerous programs and how to connect their clients. As a result of this session, on of our members signed up to be an access point for the AZ@Work referral system. This is a huge success.
The PCCEH has shown a 15% increase in 2024 in income. 2025 data is not available.